West Highlands Vacation Packages

Here is honest review. Pricing matches the hotel quality. This ownership of this hotel needs to put money into this hotel as it sees like this neighborhood is up and coming. The staff is top class 5 star and can only provide great customer service for th hotel they are given. Only 1 of the two elevators is working and yes at times you are waiting for a while. The cleanliness needs attention and more so because the hotel is older so needs more work and attention. We stayed for a few days as it was a great Expedia bundle and I’m ok as the pricing was what I got. It’s walking distance to a lot of places, there is a rehab center on the same block but we didn’t encounter any issues. The breakfast was good when it was stocked but for the 3 days we were there it was tough to keep up since only 1 worker. They were busy hotel for the USA soccer game and should have been staffed better but literally all the staff I encountered from front desk, maintenance, valet, breakfast area where wonderful and great customer service. With some inventing this hotel could be amazing as has a ton of character, pictures can be a bit deceiving as were taken from a while ago for sure. Give your amazing staff a more upgraded hotel so they can get 4-5 star reviews instead of 2-3 stars or you will lose them to other newer updated hotels

The best location ever

Great way to spend the weekend.

Greatest place to stay if you have a student at GT!

this was a nice hotel to stay at, definitely not as modern as other Hilton hotels, but it was clean for the most part the room air vents were a little dusty. I did eat at the restaurant. The food was good overall a good stay for the price.